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(Posted 15 September 2023)

Positions Vacant


Doctor Team

1. Emergency Veterinarian

  • Internship-trained or minimum 2+ years emergency practice experience preferred
  • Working within a team of 12-14 veterinarians, including specialists, to provide high-quality 24/7 emergency care
  • Assist in clinical training of CityU veterinary students on the emergency and critical care rotation, and veterinary nursing students from CityU SCOPE
  • Strong surgical skills are recommended
  • 4 days on, 4 days off roster with day and overnight coverage

2. Hospitalist Veterinarian

  • Internship-trained or minimum 2+ years practice experience preferred
  • Care for hospitalized patients with problem-based clinical assessment and goal-directed therapy
  • Work collaboratively with the existing Primary Care, Emergency and Specialty services to coordinate inpatient care, ensure high-quality treatment of hospitalized patients, and manage ER overflow
  • 4-day work week

3. Specialist Positions

CityU VMC Specialist services are growing, and we have positions for Board-Certified (or residency trained) specialists, including:

  • Specialist, Veterinary Cardiology
  • Specialist, Veterinary Emergency and Critical Care
  • Specialist, Veterinary Internal Medicine
  • Specialist, Veterinary Oncology
  • 4-day work week, day shift

Offers:

  • Internationally competitive remuneration packages and benefits
  • Personal revenue-based bonus
  • CE allowance & leave
  • Professional indemnity cover
  • No on-call duty
  • 17 days of public holiday, annual leave, family-friendly leave
  • Worldwide staff medical and life insurance covers spouse and children
  • Staff discount, strong equipment budget
  • Extensive library at City University of Hong Kong
  • Nursing staff provide translation when necessary
  • Relocation bonus (if applicable)
  • Full assistance with HK vet license and work visa applications and relocation


Nursing Team

1. Emergency & Critical Care Veterinary Technician/ Nurse (Day/ Night shift)

  • Minimum of 2 years nursing experience in critical care environmen
  • AIRC Cert IV, equivalent or above. Overseas qualified individuals are also welcome
  • Support veterinarians in all facets of critical patient care, including triage
  • Accurately and in a timely manner complete all necessary technical procedures and treatments, with strict adherence to department and hospital protocols
  • Be involved in cardiopulmonary arrests and stabilization of critical patients

2. Senior Surgery/ Theatre Veterinary Technician

  • Minimum of 2 years' theatre nursing experience, ideally in a fast-paced environment
  • AIRC Certificate IV Qualifications as a veterinary nurse (above or equivalent), overseas qualified individuals are also welcome
  • Assist in the running of theatre, patient preparation, and theatre schedule
  • Assist our surgeon and specialists during surgical procedure
  • Assist in developing and improving protocols relevant to theatre nursing duties

Offer: 4 days per week, CE leave, 17 days of public holiday; annual leave, family-friendly leave, meal allowance, attendance bonus, night shift allowance, AIRC training sponsorship, in-house training, staff discount, no on-call duty, work-life balance, worldwide staff medical and life insurance covers spouse and children, and full assistance with work visa applications and relocation if needed.


Customer Service Team

1. Senior/ Customer Service Officer

Higher diploma or above with minimum 2 years' customer service experience

  • Excellent client service skills and phone etiquette
  • Perform daily customer service duties including greeting, managing bookings, answering enquiries at reception, hotline, or other channels of communication
  • Manage customer feedback information for effective and prompt response
  • Initiate and follow-up, when appropriate, process or service improvement
  • Cooperate with other teams and team members to ensure timely resolution of customer requests and problems
  • Carry out other duties as assigned by superiors

2. Supervisor/ Senior Customer Service Officer (Overnight)

  • Diploma graduate, preferably hospitality discipline
  • 2 years' experience in customer service industry
  • Support our 24-hour ER service in providing exceptional customer services
  • Oversee the ER night operation in CS team to ensure smooth and high quality service
  • Perform general receptionist duties, including but not limited to greeting patients, appointment booking, patients' registration and billing
  • Escort clients and their pets to exam rooms
  • Carry out other duties as assigned by superiors

Offer: 5 days per week, 17 days of public holiday, annual leave, family-friendly leave, attendance bonus, double pay, staff discount, no on-call duty, and worldwide staff medical and life insurance covers spouse and children.


About CityU VMC
CityU Veterinary Medical Centre (CityU VMC), owned by City University of Hong Kong, is the largest small animal hospital in Hong Kong at over 33,000 sq ft. We are committed to being a leading provider of exceptional veterinary care through our specialty, 24/7 emergency, and primary care services. Joining CityU VMC, you will have the opportunity to work collaboratively with an international team of specialists in anaesthesia and analgesia, dentistry, dermatology, emergency and critical care, internal medicine, neurology, surgery, oncology, and small animal surgery, as well as experienced primary care and emergency clinicians. CityU VMC is fully staffed with highly trained nurses and technicians, many of whom have veterinary degrees themselves.

State-of-the-Art Facilities: CityU VMC is equipped with 22 consultation rooms and 9 surgical theatre suites. Our advanced medical imaging and diagnostic capabilities include a 1.5 Tesla MRI, 64-slice CT, digital radiography, ultrasound (including point of care ultrasound), colour doppler echocardiography, intraoperative fluoroscopy, and endoscopy. The Centre includes a brand new, state-of-the-art intensive care unit (ICU), a new fully-equipped dentistry suite, a cardiology suite, conference and meeting rooms, and a 24/7 emergency service with its own entrance, consultation rooms, treatment area, and waiting area. The CityU Veterinary Diagnostic Laboratory complements CityU VMC by providing advanced diagnostic services in Hong Kong.

About Hong Kong

  • Hong Kong is a fantastic destination for expats and their families, with wonderful food, a vibrant culture and so much opportunity to travel and explore Asia
  • An advanced economy with very low rates of crime across the city
  • A relatively low personal tax system in Hong Kong
  • Hong Kong has one of the best healthcare systems worldwide

If you are interested in experiencing all that Hong Kong has to offer while being part of the team in a world-class, university-affiliated veterinary hospital, please send your full resume to job@cityuvmc.com.hk.

You can learn more about us, our team, and our mission at https://cityuvmc.com.hk/en/home/.

CityU VMC is an Equal Opportunities Employer. Personal data provided by job applicants will be treated in strict confidence and used for recruitment-related purposes only.


 

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